TERMS AND CONDITIONS

 The following terms of service (hereafter referred to as "Terms") apply when contracting Top Choi's Productions to perform video production services (herein referred to as the “Services”) for you, or the entity that you represent. The Services are provided by Top Choi's Productions (“Top Choi's”) and are subject to your acceptance, without modification, of the Terms and all other rules and policies that may be included by reference.

​​Notice of Terms

The Services herein are made only available for lawful purposes, to persons at least 18 years of age. You may only contract Services if you are able to form a binding contract with Top Choi's and are not a person barred from receiving Services under the laws of Australia or other applicable jurisdictions. If you are accepting these terms on behalf of an organisation, company, government, or other legal entity, you represent and warrant that you are authorised to do so. You may only contract video production services from Top Choi's after accepting these Terms, and only in compliance with all applicable local, state, national, and international laws, rules and regulations.
  

Please read this Agreement carefully before contracting Services. By placing an order via telephone, our website, in person, or by any ordering mechanism developed in the future, you agree to become bound by the Terms of this Agreement. If you do not accept all of the Terms, without modification, then you may not place an order or contract  production services from Top Choi's. If these Terms are to be considered an offer by Top Choi's, acceptance is expressly limited to these Terms.
  

Storage & Archival Policy

Our videography service involves the archival, storage, and delivery of customer videos. These terms outline our policies and obligations for storing customer videos on our servers.

  Archival Policy
    
  • Original camera footage is stored for 14 days post production. We may, at our sole discretion, store this content indefinitely, but have no obligation to You to store it beyond 14th day after filming. If you require the original footage, you should notify us prior to filming.

  • Compressed original footage is stored for 90 days post production. We may, at our sole discretion, store this content indefinitely, but have no obligation to You to store it beyond 90 days after filming. We recommend that all customers make backup copies of their videos.
  
  
 Storage Policy
  
  • Restricted Employee Access. We take great care to protect customer videos from being accessed by employees. Generally, employees may only access your videos on a need to know basis, to comply with legal requests, or to perform services that you have explicitly contracted or asked us to perform.

  • Datacenter Location. We may transmit your video content to datacenters outside of the Australia for backup, delivery to you, or for the purposes of serving customers.

  • Backups. We may backup videos, internally or offsite, but have no obligation to do so.
  
  

Safety Policy

We take the safety, health and general well being of our videographers very seriously and ask that customers respect these safety standards. Please note, that videographers may refuse to perform an action if it endangers them or the equipment.

 Videographer Safety Policy

  • No filming outdoors during rain, extreme fog, or thunderstorms.
  • No filming outdoors when the temperature is below 50° F, or over 100° F.
  • We cannot film within 10 feet of open bodies of water.
  • We cannot bring equipment onto open-roof (i.e., not fully enclosed.) boats.
  • We cannot walk backwards, or run while handling cameras.
  • We cannot go onto roofs or scaffolds lacking guard rails.
  • We cannot climb ladders, but may go up stairs.
  • We will not enter homes, offices, or premises that are unsafe or hazardous.
  • Videographers will flee to safety during nearby fights, riots, or crimes in action.
  • Videographers will leave if they become threatened or feel unsafe.
  • Videographers will leave if there are unlawful activities taking places.
  • Videographers may refuse any customer request or action if, in their sole discretion, they feel such request or action would endanger themselves, equipment or is unlawful.